Auto Transport Brokers are a popular choice for people seeking to transport their vehicles, whether across the nation or to nearby states. Some question often asked are what exactly these brokers do? And, how they facilitate the entire transit process?
Below is an all-encompassing guide on dealing with auto transport brokers from their role in the industry to tips on choosing your best auto transport broker and much more. So, grasp the knowledge you are presented with.
An auto transport broker is an intermediary connecting a vehicle shipping client with a carrier. Brokers don't have a fleet of their own but rather use their network of carriers to find the best-fit solution for clients.
You can think of them as matchmakers. Whether you are transporting a single vehicle or an entire fleet, they will link you with the ideal carrier capable of fulfilling all your requirements, and that too without hurting your pocket.
Right now, you might be thinking about what brokers have to do with this process. Why not go to a carrier directly? Rather than jumping around without clarity, here are the facts;
Their broad network of transport providers makes it easier for them to do their job. It means brokers hold expertise in finding solutions quickly and easily, saving your time and effort.
As brokers have connections with several carriers, they can shop around for the best price. This competition will eventually be beneficial for you as you will get lower costs and better services.
A good broker understands the whole process behind auto transport, which encompasses paperwork, permits, timing, and route scheduling. The entire process smoothens because of their expertise.
Brokers can act as your advocate when issues during transport occur. They have experience in dealing with unexplained slowdowns, cancellations, and even damages, so they know what to do.
When working with an auto transport broker, the following steps are typically undertaken:
This involves contacting a broker and requesting an auto-shipping quote. You have to provide these details during this process:
Once you have received quotes, the broker will assist you in selecting the carrier that offers the best rates and will be available at the right time.
The broker will complete the booking once you have selected the carrier. Usually, a deposit needs to be made at this stage.
On the agreed-upon date, the carrier will pick up your vehicle and deliver it to the designated location. During the entire process, the broker will keep you informed and update you on your car.
Most of the time, payment for shipping the vehicle happens after the car is delivered. Since the fee varies depending on the various services provided, the broker guides you through the payment process in detail.
An important decision to make while shipping vehicles is whether an open or closed transport is to be used. Below is a brief comparison to help you decide:
Depending on your requirements and budget, your broker can best assess the advantages and disadvantages of the two transport options.
The auto transport industry is competitive, and thus, there are quite a number of brokers who are not well-suited. How do you then find a reputable one? Here’s how:
Seek out brokers who have good reputation ratings on Google, Yelp, and Better Business Bureau (BBB). Pay close attention to remarks regarding their dependability and customer service.
Brokers should be able to prove their registration with the Federal Motor Carrier Safety Administration and should have a valid Motor Carrier number. You can go online to verify this information easily.
Although carriers are the ones liable for the vehicle’s insurance during transport, it would be helpful to discuss with the broker regarding the insurance coverage and the way claims are handled.
Watch out for brokers who do not clarify the asked prices or who give quotes considerably lower than expected. A professional broker will provide you with a transparent pricing structure and explain any fees upfront.
Auto transport requires good communication, and therefore, getting a broker who knows what is needed and what is to be done is very helpful. Look for brokers that are willing to address all your queries.
Some people shy away from the use of brokers because of certain misconceptions surrounding their role. A few of the myths expressed are as follows:
1. Myth: Brokers are Unimportant Middlemen.
Fact: Brokers are facilitators of the process and negotiate a better deal than clients would have done by themselves.
2. Myth: Brokers care only about money.
Fact: Credible brokers respect their clients and help in searching for reputable carriers engaged in the business.
3. Myth: Brokers are not accountable for problems arising.
Fact: While carriers are responsible for carrying out the transport vehicle process, good brokers help with dispute resolution and guarantee a satisfactory experience.
Among the various transport brokers available in the digital space, one should ascertain the right one. Check out the following questions to ensure you do not settle for a random broker:
Shipping your vehicle does not necessarily have to be a big challenge. Reliable and experienced auto transport companies can simplify the entire process of transportation and make sure that your vehicle reaches the desired location without any damage.
When these professionals take care of logistics, you get the time to do other things!
